Frequently Asked Questions
Everything you need to know about your swim gear and orders.
How long does shipping take for competitive swimwear?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options if you need your racing suit or goggles before a specific meet date.
What is your return policy for technical suits?
Technical suits can be returned within 30 days of purchase, provided they are in original, unworn condition with all tags attached and in the original packaging.
How do I know which size to order?
Each product page features a detailed size chart. For competitive gear, we recommend measuring your chest, waist, and hips to ensure a compressive yet functional fit.
Do you offer team discounts for bulk orders?
Yes, our Team Sales department provides special pricing for swim clubs, high schools, and collegiate teams ordering custom caps, suits, and equipment.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.